Cookie policy

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ISSUE 1 | MARCH 2019

Pamper Puff (“We”) is committed to protecting and respecting your privacy, and safeguarding your data and individual-level information in a secure, respectful and trustworthy manner. We use cookies on our website, www.pamperpuff.com. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies our websites, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a websites you visit. A cookie file is stored in your web browser and allows our websites or a third-party to recognise you and make your next visit easier and our websites more useful to you.

Cookies can be "persistent" or "session" cookies.

How Pamper Puff uses Cookies

When you use and access our website, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of our websites, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

The cookies that we use for our websites are in the following categories:

Necessary Cookies

These cookies are required for the operation of our websites. They help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistical Cookies

These enable us to recognise and count the number of visitors to our websites and to see how visitors navigate and interact with our websites when accessing it. We use the information we glean from this to improve the way our websites work, for example, by making sure that our most popular services and information can be found easily.

We use statistical cookies to:

  • Understand how people use our websites  or so that we are able to provide you with the best possible customer experience;

  • Measure performance of our websites;

  • Identify, understand and fix any errors / issues that occur;

  • Identify any technologies we may need to implement in the future to maintain and improve the Pamper Puff websites;

  • Test different versions of our websites;

  • Track trends to help us plan for the future of our business.

Some of these cookies send data only to servers in the UK and are stored for only the duration of the visit to our website, some data is transferred to the US and stored for a day by our website host.

Marketing Cookies

These cookies record your visit to the websites, which pages you have viewed and the links you have followed. We use this information to make our websites and any advertising displayed on it more relevant to your interests, the intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Pamper Puff uses commercial cookies to:

  • Enable us to track third-party websites referrals to our websites;

  • Provide you with information on products and services that are more relevant to you when you visit our websites.

This data is kept for either a day or for two years, depending on the cookie and is anonymised by the website host. The data is hosted in the UK, EEA or in the US.

What are your Choices Regarding Cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences and some of our pages might not display properly, however we understand and appreciate your right to privacy and hope you enjoy the time you spend on Pamper Puff’s website, regardless of your cookie choice.

If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Lead who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can bring your complaint to the Information Commissioner’s Office by calling 0303 123 1113 or in writing by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AF.

Our Data Protection Lead is Rosie McCaughey and you can contact her at hello@pamperpuff.com, 07856055535 or in writing at 38 Bevin Court Cruikshank Street, London, WC1X 9HA, United Kingdom.