Why Service Makes Us Happier – And How We Turned That Into a Business

We often think of wellness as something you do for yourself – a yoga class, a massage, a few mindful minutes. But there’s another kind of wellness that goes deeper. One that’s rooted not in self-care, but in service.

Psychologists have long found that helping others creates a profound ripple effect in our wellbeing. A major study published in the Journal of Happiness Studies found that those who regularly engage in small acts of service – whether at work, at home, or in the community – report higher levels of satisfaction and lower levels of stress and depression. Another UK-based survey found that 63% of people feel more positive after simply doing something kind for someone else.

Service makes us happier. Not just emotionally, but physically – boosting feel-good hormones, lowering blood pressure, and creating a sense of connection and meaning.

At Pamper Puff, that insight is at the heart of everything we do.

We began not as a beauty or wellness brand, but with a simple question: how can we make people feel better, especially in places where stress runs high?

The Answer? Bring Wellness Into the Workplace

Work is where most of us spend the majority of our waking hours – and yet it’s also where stress, burnout, and disconnection often go unaddressed. We saw an opportunity to change that.

Pamper Puff was created to make care part of the culture at work. We deliver on-site and virtual wellness services designed to meet employees where they are – in the middle of a meeting-filled day, at their desk, or winding down in a quiet breakout space.

From chair massages that release tension in 15 minutes, to on-site manicures, yoga and meditation sessions, and art therapy workshops, everything we offer is crafted to give people a moment of real relief and reconnection. Our wellness room consultations even help businesses create dedicated calm spaces within their offices.

And the results speak for themselves. Companies that invest in wellness report:

  • 28% reduction in employee sick days

  • Higher morale and job satisfaction

  • Improved focus and productivity

  • Lower staff turnover
    (Source: CIPD, UK Workplace Health Report 2022)

Why We Do What We Do

Our founders – two working mums with backgrounds in wellness – understood both the need for care and the challenge of accessing it. They saw how hard people work, how much they give, and how little time they have to receive. So they used their experience to start something small but meaningful: bringing wellness treatments directly into offices across the UK.

We believe wellness shouldn’t be a luxury or an afterthought. It should be embedded into the rhythm of the day – something that companies offer proudly, and employees feel comfortable receiving.

Whether you’re a business looking to support your team or someone seeking to shift the culture around wellbeing, we’re here to help.

Because when we take care of each other, everyone thrives

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Training Managers to Recognise and Address Burnout